Chimera Technologies. A Comprehensive Business Solutions Agency

What is the management stage within the device management process?

Management ensures the ongoing performance and availability of devices.

Why do you need management?

Devices will only create a return on investment if they are working at full efficiency and delivering the service that users need in order to carry out their roles. Some of the key benefits of device management include:

Having someone to support you by managing the ongoing performance and availability of devices on your behalf.

Receiving professional support that covers everything that is required to resolve a device issue, from the moment it's identified through to its resolution.

Receiving an efficient resolution to any device issues.

Comprehensive device management

Contact Chimera Technologies

Call 844 484 3762 or email to discuss your managed IT requirements with a member of our team. We’re always happy to answer any questions.

How can we help you?

Our highly skilled support team is based in Atlanta and has proven its technical abilities on numerous occasions. All our support staff have been trained to the highest level and work to ITIL standards. The whole team is integrated and will work together to rapidly resolve even the most complex device support requirements.

Once a support request is relayed to our service desk, the issue will be investigated and either resolved immediately or passed straight to the most appropriate resource. When issues need to be resolved on-site, we will deploy a suitably qualified field engineer

Everything involved in managing devices is achievable through Chimera Technologies services. Our team can also take responsibility for scheduled maintenance tasks and change-management program such as making sure that patching is up to date, as well as software asset management services.

How does it work?

The image, which includes the OS as well as standard applications, is loaded onto the device. The device is then custom configured in line with the type of user and their location, as well as the peripherals and applications that are required. Up-to-date endpoint security is also added in order to meet customer IT security policies.