Our service desk is our dedicated point of contact for all our customers. We do everything we can to ensure that any questions or concerns are resolved as quickly as possible and within our agreed service levels.
Our service teams will accept all support service requests, collaborating with existing technology partners and suppliers where appropriate to find the most efficient method of providing great service.
Proactive root cause analysis and decisive remedial action is embedded within our core support service, reducing the risk of repeat issues and further improving the resilience of end to end IT services.
